How TRU works
From a business need to a team you can use.
Ask for useful work, give the team your business context and review what comes back. Here’s how we build that experience and teach you to lead it.
A team you can understand
Clear jobs. Useful work. Your direction.
An AI assistant uses your information and instructions for a defined job. Your TruTeam connects those jobs around useful work.
- One lead, the right specialists
- A focused TruTeam has one lead and four specialists. Custom work uses the roles and count it needs.
- Ask once
- Your lead coordinates the relevant specialists and returns the work and decisions that need you.
- Connect the steps
- A workflow connects people, assistants and software: enquiry → booked visit → quote → your approval → sending and follow-up.
- Keep your direction
- Set priorities, check results and approve consequential decisions.
How we build together
We build it with you. Then teach you to lead it.
You bring the knowledge of your business. We turn it into an agreed plan, a tested setup and practical skills for your team.
Assess · target 2 weeks
Choose the work worth improving.
We review your work, tools and information, then recommend the scope, responsibilities, price and plan.
Build · target 2 weeks
Make it work for your business.
We configure the knowledge, assistants and connections, then test the focused setup with you. Training is included in this phase.
Use & improve
Put the capability in your hands.
Use your documented setup independently and build on reviewed work. The practical training below prepares you to lead it.
Training to operate, maintain and grow your AI team included.
Focused target: about one month, subject to scope, inputs, access and participation. Custom and more complex builds take longer; assessment sets their schedule.
Built around your business
What goes into a team built for your business.
- Your business knowledge
- Selected documents, examples and instructions show the team how you work.
- Clear responsibilities
- Defined jobs, expected outputs and handoffs connect the assistants’ work.
- Useful connections
- Tools and permissions are scoped with you; each proposed connection is checked.
- Testing and review
- We test real tasks and incomplete inputs, set approval points and check how exceptions reach their owner.
- A practical handover
- Documentation and included training prepare you to operate, maintain and grow the setup.
Illustrative example
From an enquiry to a proposal and follow-up.
Discovery notes become a scoped proposal using your methods and rates. You approve the terms; the team sends it, follows up and starts onboarding when accepted. The connected tools and actions depend on your scope.
See the consultant journeyYour part in the process.
Choose someone to lead the setup. Share usable documents and examples, arrange access, review work and join testing and training. Your proposal sets out the participation needed.
Training is part of the build
Operate, maintain and grow your AI team.
Included in both offers. Practice with your own work and leave with the skills to run the setup yourself.
Operate
Direct the assistants, provide useful context, check sources and results, and manage the decisions that need you.
Maintain
Keep business knowledge and instructions current. Learn routine maintenance of your workspace and connections, including how to spot problems and pause work.
Grow
Build and test simple workflows, reuse good examples and plan useful additions. Choose separate help for more complex engineering, connections or maintenance.
A foundation for what comes next
A team that grows with your business.
Keep knowledge current, save reviewed feedback and turn useful work into tested, reusable workflows. Your training supports everyday improvements; more complex additions are optional work you can commission.
- Learn your business
- Build a shared reference from your services, methods, pricing guidance, preferred formats and examples of good work.
- Improve through use
- Save reviewed corrections and useful results as instructions, templates and business knowledge the team can apply to future work.
- Make repeated work reusable
- Choose a recurring task, build a simple workflow around it and test it before relying on it.
- Expand where it helps
- Add a connection, workflow or specialist when it removes a real bottleneck. Check the new setup and decide what it can do before bringing it into everyday use.
Clear from the start
Clear ownership and access.
Your AI account and subscription remain yours. You learn to run and maintain the setup without an ongoing TRU contract. See how we agree access and deliverable rights with you.
A practical first conversation
Where could your AI team take work off your plate?
Bring the task or process you want to improve. We’ll work out what needs to be understood before the build.