Will it work with the tools we already use?
We start with your email, documents, project software and customer systems. We test each proposed connection before including it in your build. You know what will connect and what still needs a person.
Technology & trust
Useful AI should fit your business and be clear to manage. We agree what it can access, what it can do and where your approval belongs before it goes to work.
Intelligence + your tools
Established AI platforms provide the underlying technology. TRU selects and configures a suitable setup around your knowledge, responsibilities and tools. Available capabilities and connections vary by platform.
Your account and subscription remain yours. You pay your chosen provider; we help you select and configure the platform around your business.
Email, documents and calendars in Microsoft 365 or Google Workspace. Project management, marketing platforms, CRM and the other systems that keep your business moving.
We confirm the available connections, permissions and service requirements before agreeing the setup. If a particular configuration needs another paid service, we identify it before you commit.
A clear working relationship
Agreed documents, systems and access.
Configured steps, records and updates under your rules.
Your approval for consequential changes and commitments.
Before we build
We start with your email, documents, project software and customer systems. We test each proposed connection before including it in your build. You know what will connect and what still needs a person.
Only the information and accounts agreed for the task. Before launch, we explain where that information is stored, who can access it and the relevant provider terms.
You set the priorities. We agree which outputs need your review and which actions can run automatically. Prices, customer commitments and sensitive decisions get clear approval rules.
We test incomplete inputs as well as the happy path. The team is configured to flag gaps and route exceptions to the person responsible, with a documented way to pause or change the workflow.
Training in both offers covers operating, maintaining and growing your team. Your scope names who checks work, responds to exceptions and maintains the setup. You do not need an ongoing TRU contract; additional engineering or maintenance can be commissioned by choice.
TRU’s one-time implementation fee includes training. There are no ongoing TRU fees. Your AI platform account and subscription remain yours; you pay your chosen providers. You do not need an ongoing TRU support or maintenance contract. Complex additions or maintenance can be commissioned by choice.
Learn to direct assistants, check results, keep knowledge and instructions current, build simple workflows and maintain your workspace and connections. Practice testing changes and planning useful additions. More complex engineering or maintenance is optional work you can commission.
Your AI platform account and subscription remain yours. You control your business information and the business-tool accounts you use. You receive the documented setup and materials specified in the proposal, with clear deliverable rights and licences. Third-party platforms retain their own ownership and terms; moving to another platform may require adaptation and testing.
A practical first conversation
Bring your tools, your questions and one task you want to improve. We’ll help you see what a practical setup could look like.